A tip for dealing with T-Mobile problems
As Lady Stronico (Staci) continues her struggle with T-Mobile a valuable lesson was learned. The T-mobile (so far, 100% unhelpful) staff will try to shuffle you off into a convenient side room to call headquarters, with the assurance that calling headquarters via their phone and a special number will expedite solving the problem. This is not the case. Sit down and make them fix it. We have tried both and all calling headquarters did was waste an hour.
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