Stronico – Steroids for Networking We help the world’s best salesmen build better networks

As Lady Stronico (Staci) continues her struggle with T-Mobile a valuable lesson was learned. The T-mobile (so far, 100% unhelpful) staff will try to shuffle you off into a convenient side room to call headquarters, with the assurance that calling headquarters via their phone and a special number will expedite solving the problem. This is not the case. Sit down and make them fix it. We have tried both and all calling headquarters did was waste an hour.

Read more on A tip for dealing with T-Mobile problems…

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I’m not sure that this really qualifies as a technical problem, but it was a problem I had.

The Problem: Any one of the many you are likely to have with T-Mobile -in my case it was a non-working phone, and no good options of upgrading.

Read more on How to fix customer service problems with T-Mobile…

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