Category: CustomerService
Flying Car Syndrome

This is will most likely be included in some form in my upcoming e-book. Flying Car Syndrome Imagine the following exchange one week after a car sale: Salesman: So, how do you like the new Prius? Prius Buyer: It’s a piece of crap, I’m never buying a hybrid again.  You lied to me! Salesman: What do you mean?  Aren’t you [...]

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