What is a preventable cause of scope creep? Anxiety. Anxiety attacks project managers at the end of projects, making some or all of the following happen:
- Project managers insist on new “essential” features
- Assistants demand detailed technical explanations for the most mundane of matters.
- Urgent, surprise meetings will be held
- People you’ve never heard of start talking about “revisiting” and “Ten Thousand Foot Views“.
- The main project manager will put the project on hold “just for a little while” until “this is all sorted out”
- The main project manager will decide that every manager in the company must sign off on the project.
The cause of the above is a difference in anxiety between you and the client. The web developer experiences the highest anxiety and least clarity at the beginning (least specific point in terms of development) of the project and the lowest anxiety and most clarity at the end of the project.
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